BTSA Terms and Conditions

  • Submitting the booking form secures your place and commits you to pay the attendance or cancellation fee.
  • BTSA reserves the right to make changes to its events, including content, timings, dates and venue.
  • If BTSA has to cancel a course or event you will be offered a place on an equivalent course/event within a 12 month period.
  • If no suitable course/event is available a full refund will be issued.


  • Courses and events will be charged at the price shown on the website at the time of booking.
  • Full payment is required 10 working days before the beginning of the course or event.

Cancelling your booking

  • If you need to cancel your booking please inform us immediately by email:
  • If there is enough cancellation notice you will be informed if there will be a charge or not.  But the full cost of the course will be charged if this falls outside of the external facilitators payment terms and conditions.

If you have a question or need more information we’ll be happy to help | 01782 486 350

Belgrave St. Bartholomew’s Academy, Sussex Place, Longton, Stoke-on-Trent, ST3 4TP


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